QMI Certification: Clinical Research Quality Manager
Professional Faculty: Mary Tobin, Ph.D.
(Links to Tobin Bio and Online Course Details)
Dr. Tobin will apply her many years of experience
in strategic planning and leadership development
as you navigate through our online lessons.
Course Narrative: QM for Clinical Research Professionals
This course provides practical insights for the organization and administration of clinical research initiatives.   It delivers proven methods for becoming more effective at making organizational assessments and creating reliable strategic plans for growth and improvement.  Special emphasis on the roles and responsibilities of clinical research team members is provided by Dr. Tobin's expert forum.

Most of us in the health sciences and clinical research fields were not trained to be managers. We have not been trained to effectively lead people and create synergistic teams. Rather we have simply been coached to use our knowledge to find solutions to very difficult scientific problems. We are motivated by empathies and service, or our mission/vision but often do not focus on the organizational leadership and management skills that are required to consistently deliver great outcomes.

When we use the term quality management, we are not using the word "quality" as an adjective to describe management. Instead we are making quality our driving motivation, and then management being the guidance we provide to people and processes to insure the effective delivery of services - and "keep our promises" to our clients and their family members, our staff, board members, accreditors, donors and other constituents.

The human attributes required to manage our outcomes and consistently keep our promises can be organized into attitudes (values) and actions (skills). These values and skills should be taught across the organization. They can unify the organization, focus the service culture and provide professional development so that leaders and managers can mature within the organization. In many management curriculums values are diminished and the emphasis is placed on quantifiable skills.   However, it is important that training have a balance of attitude and skills development for the effective delivery of our services. As an example, many of our new workers do not understand or practice "the golden rule" and we must educate them on its importance as a guiding value.    Click Here to Read More