CUSTOMER SERVICE LEADERSHIP SEMINAR
EIGHT WEEK TRAINING SCHEDULE
EIGHT WEEK TRAINING SCHEDULE
The QMI professional faculty will guide you through our "facilitated self-study" plan. Our live, online video classrooms
and an easy-to-follow course syllabus provide simple, effective "click by click" online learning.
Suggested Schedule for Self-Paced Online Study |
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to allow extra time for schedule conflicts, etc. |
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Learners acquire the management tools to get impressive results and establish an influential leadership style with QM ethical,motivational and performance standards. |
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Provides Work Process Analysis techniques to evaluate work-flow efficiency and improve quality; or design and market a new product or service with confidence. |
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of excellence, and problem-solving for a variety of HR and customer service issues. |