QM-Applied to HR
Improve Your Clinical Trial
Enrollment and Retention!
The Team-Builder Solution for:
Enrolling Clinical Trial Participants
with Vocational Certainty™
CourseDescriptions
Enrollment interviews are often altered by enrollers who stray from their discussion objectives and create unforced errors and bad enrollments. Personal fatigue, stress, distractions, disinterest, or lack of preparation can create inconsistencies in the presentation and listening skills. This is especially troublesome if you were not correctly trained for the job but inherited the role.
The objective of the enroller is to properly share the information required for "informed consent" while carefully gathering the facts to decide whether or not the prospect is the right fit for the trial; and then to convert the prospect into a properly informed, and soberly committed provider of services in an agreement to develop medical treatments.

QM-Applied to HR
A coldly worded online form is no substitute for a personal interaction (in-person or by video) with a seasoned, well-trained professional enroller with the right process knowledge, tools, and business experience to "complete the sale."
The goal is to come to an agreement with someone who will keep their promises throughout the trial, and who has the essential traits required to commit to specific scheduling and tasks, and effectively comply. Enrollment mistakes can be devastating to a trial, the site's credibility, and general productivity.
Team-Builder Clinical Trial Participant Enrollment Solution Promise:
Although nothing can guarantee the right enrollment choice for a clinical trial, our video-assisted interview process will enable you to present an attractive vision of your values and work culture, and reveal a potential participant's skills, values, attitudes, and capacity to fulfill the tasks required in the trial.
Clinical Trial Participant Enrollment Solution: How it Works
The Team-Builder videos and assessment tools will enable you to conduct more effective enrollment interviews.  You can logon to our secure website and use the interview videos, exams and discussion guides as often and as many times as you need them during your tuition access period.
All interview resources are online and are available 24/7 so you can set your own schedule. Just follow QMI-SASI easy-to-use "click by click" instructions to complete the interview and evaluation process.
Step 1.  For onsite or video conferencing, ask the potential participant to watch a brief customer service video from the Team-Builder inventory.
Step 2.  Then ask the potential participant to complete the brief online exam reviewing the facts of the video.   Each exam has multiple choice and short answer questions.
Step 3.  Have a discussion with the potential participant about his or her answers to the online exam, using the questions provided in the Enroller's Discussion Guide.
You'll be able to quickly determine if the potential participant has the literacy and communications skills to work effectively and consistently complete the tasks required to contribute to your trial.  The discussion guide will also create responses by the potential participant that will provide you with a clear understanding of whether the person has the proper attitude of service and compassion, along with the capacity for work and the ability to complete the tasks that will be required by your particular clinical trial.
Step 4.   If the potential participants responses do NOT meet your expectations, you can thank the person for his or her time and routinely terminate the interview without risk.
Step 5.  If you're pleased with the potential participant's responses, you can then discuss the specifics provided in the clinical trial documents without having wasted valuable time, energy and money on an interview that proved nothing about the potential participants capacity or commitment.