
CUSTOMER SERVICE LEADERSHIP SEMINAR
Follow the Self-Study Plan and/or Join a Live Classroom. You can do either or both. Our easy-to-follow course syllabus provides simple "click by click" instructions for effective online learning. You can switch between "guided self-study" or live instructor-led classrooms.
Follow the Self-Study Plan and/or Join a Live Classroom. You can do either or both. Our easy-to-follow course syllabus provides simple "click by click" instructions for effective online learning. You can switch between "guided self-study" or live instructor-led classrooms.
You can also participate in specially-moderated learning forums with the QMI professional faculty. Learners have unlimited access to all of the
QMI training resources; so use them as often as you need them.




In "flip" classrooms the learners first study the topic by
themselves: watching online videos, reading texts and
using our unique practice-exam tutoring.
Learners have unlimited access to our instructor-led, live,
online classrooms to learn how to apply the knowledge.